Jotform

Add referral tracking to your Jotform form to automatically recognize new leads that come through referrals.

Requirements to make Jotform work with GrowSurf:

• Your form must be embedded on your own webpage (you cannot use the stand-alone https://form.jotform.com/xxxx webpage).

• Your form must ask for an email address.

Prep Your Form

If you have an embedded Jotform form on your website that you want to add referral tracking to, follow these instructions:‌

Step 1: Open the GrowSurf Program Editor and navigate to the Installation tab.‌

Step 2: Continue through the installation steps until you reach the step that asks how GrowSurf will know a referred friend signed up.​

Step 3: Click the Jotform icon and follow the instructions GrowSurf shows (see image below).‌

Step 4: Then finish the remaining installation steps.‌

How It Works

Jotform uses a Thank You page redirect to pass the respondent's email address, first name, and last name to GrowSurf. Jotform adds these values to the redirect URL, and the GrowSurf code on that page reads them and adds the respondent to your program as a referred friend.

In Jotform, open Settings > Thank You Page, choose "Redirect to an external link after submission", and add these to the end of your redirect URL:

?email={email}&first_name={name:first}&last_name={name:last}

Start with & instead of ? if your Redirect URL already has a question mark in it.

The words in curly braces are your Jotform field's Unique Name. Open a field's Advanced tab and read Field Details to confirm yours, and replace them above if they differ. If your form asks for a name in one field rather than two, use &full_name={fullName} in place of the two name parameters.

GrowSurf takes the first word of a whole name as the first name and the second word as the last name. If the name contains more than two words, it ignores any additional words. If Jotform does not recognize a field name, it sends the literal text (such as {email}), and GrowSurf treats it as missing. If no email parameter arrives, nothing is sent, and no participant is added.

Additional Tips

• An embedded Jotform redirects the page it is embedded on, not just the form, so the GrowSurf code block belongs on your thank-you page.

• While following the instructions GrowSurf shows, you may skip any steps that you have already completed in a previous setup in Jotform.

• If you run into issues or have any questions, please reach out to GrowSurf support for assistance.