Campaign Monitor
Update/add Campaign Monitor subscribers with their unique share link and referrer information.
Sync with your Campaign Monitor List
Step 1: In Campaign Editor > 4. Options > Integrations, click the Connect to Campaign Monitor button.
Step 2: Log in to Campaign Monitor
Step 3: Once connected, choose a Campaign Monitor client and then select a Campaign Monitor list that you want to automatically sync to. GrowSurf will add/update your Campaign Monitor subscribers every time a new participant is added or referred to your referral campaign.
Examples
View our Campaign Monitor tutorials to see different kinds of examples that you can copy/paste into your email templates.
Subscriber Fields
GrowSurf will automatically create these new subscriber fields for your Campaign Monitor lists.
Campaign Monitor has a max limit on the number of custom fields that are allowed per subscriber/list. You can add up to 50 custom fields per list.
Please note that deleting a custom field will also delete any data already stored in that field for all of the subscribers on your list.
Field Name
Personalization Tag
Type
Description
Example
GrowSurf Share URL
[GrowSurfShareURL]
TEXT
The participant's unique referral link
https://growsurf.com?grsf=absc123
GrowSurf Participant ID
[GrowSurfParticipantID]
TEXT
The participant's unique GrowSurf ID
abc123
GrowSurf Referral Status
[GrowSurfReferralStatus]
TEXT
The referral status of the participant*
CREDIT_PENDING
GrowSurf Participant First Name
[GrowSurfParticipantFirstName]
TEXT
The participant's first name
Bob
GrowSurf Participant Last Name
[GrowSurfParticipantLastName]
TEXT
The participant's last name
Loblaw
GrowSurf Referrer First Name
[GrowSurfReferrerFirstName]
TEXT
The first name of the participant's referrer (if applicable)
Gavin
GrowSurf Referrer Last Name
[GrowSurfReferrerLastName]
TEXT
The last name of the participant's referrer (if applicable)
Belson
GrowSurf Referrer Email
[GrowSurfReferrerEmail]
TEXT
The email address of the participant's referrer (if applicable)
GrowSurf Total Referral Count
[GrowSurfTotalReferralCount]
NUMBER
The participant's all-time referral count
0
GrowSurf Monthly Referral Count
[GrowSurfMonthlyReferralCount]
NUMBER
The participant's current month referral count
19
GrowSurf Prev Monthly Referral Count
[GrowSurfPrevMonthlyReferralCount]
NUMBER
The participant's previous month referral count
200
GrowSurf Next Milestone
[GrowSurfNextMilestone]
TEXT
The text for the next/upcoming milestone reward (only applies to milestone rewards. See an example here)
You are only 2 referrals away from winning a free t-shirt!
GrowSurf Next Monthly Milestone
[GrowSurfNextMonthlyMilestone]
TEXT
The text for the next/upcoming monthly milestone reward (only applies to milestone rewards. See an example here)
You are only 2 referrals away from winning a free t-shirt!
GrowSurf Total Invite Count
[GrowSurfTotalInviteCount]
NUMBER
The participant's all-time invite count
112
GrowSurf Total Impression Count
[GrowSurfTotalImpressionCount]
NUMBER
The participant's all-time impression count
150
*GrowSurf Referral Status can be the following: CREDIT_PENDING (This participant must still trigger a referral for their referrer to receive referral credit), CREDIT_AWARDED (This participant triggered a referral and their referrer received referral credit), CREDIT_EXPIRED (This participant did not trigger the referral credit within the referral credit expiration window so their referrer did not receive referral credit).
You can use these new subscriber fields in your Campaign Monitor email templates. Whether you launch a new marketing campaign or have an automated drip campaign going on, make sure to always include [GrowSurfShareURL] in your emails to provoke your subscribers to make referrals!
For more information about Campaign Monitor`s personalization tags click here.
Troubleshooting Tips
If the new participant isn't being added to Campaign Monitor, or if they are being added but their unique referral link isn't being synced to Campaign Monitor:
Activity logs will denote if a participant was added to Campaign Monitor or if they failed to be added. (In the case of failure, GrowSurf will re-attempt to add them for 7 days).
If an existing participant's information is not being synced within Campaign Monitor (e.g. referral counts, impression counts, etc) this is likely because Campaign Monitor is preventing it and returning an error to GrowSurf "Subscriber was added too many times too quickly, try again later."
The good news is we will continue to retry the sync with a progress backoff until our requests to their API are successful. This means that your participants' information in Campaign Monitor will eventually reflect their information within GrowSurf.
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