Campaign Monitor

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Campaign Monitor
Update/add Campaign Monitor subscribers with their unique share link and referrer information.
The Campaign Monitor integration is only available to users on a GrowSurf paid plan.
Sync with your Campaign Monitor List
Step 1: In Campaign Editor > 4. Options > Integrations, click the Connect to Campaign Monitor button
IMPORTANT: Because the GrowSurf data sync to Campaign Monitor only occurs after you have connected with the integration, it is imperative to connect with the integration BEFORE importing participants.

Click here to see remedy options if you have already imported participants into your campaign but would like to sync their GrowSurf data to Campaign Monitor.
Step 2: Log in to Campaign Monitor
Step 3: Once connected, choose a Campaign Monitor client and then select a Campaign Monitor list that you want to automatically sync to. GrowSurf will add/update your Campaign Monitor subscribers every time a new participant is added or referred to your referral campaign.
Examples
​View our Campaign Monitor tutorials to see different kinds of examples that you can copy/paste into your email templates.
Subscriber Fields
GrowSurf will automatically create these new subscriber fields for your Campaign Monitor lists.
Campaign Monitor has a max limit on the number of custom fields that are allowed per subscriber/list. You can add up to 50 custom fields per list.
Please note that deleting a custom field will also delete any data already stored in that field for all of the subscribers on your list.
Field Name
Personalization Tag
Type
Description
Example
GrowSurf Share URL
[GrowSurfShareURL]
TEXT
The participant's unique referral link
https://growsurf.com?grsf=absc123
GrowSurf  Participant ID
[GrowSurfParticipantID]
TEXT
The participant's unique GrowSurf ID
abc123
GrowSurf  Referral Status
[GrowSurfReferralStatus]
TEXT
The referral status of the participant*
CREDIT_PENDING
GrowSurf  Participant First Name
[GrowSurfParticipantFirstName]
TEXT
The participant's first name
Bob
GrowSurf  Participant Last Name
[GrowSurfParticipantLastName]
TEXT
The participant's last name
Loblaw
GrowSurf  Referrer First Name
[GrowSurfReferrerFirstName]
TEXT
The first name of the participant's referrer (if applicable)
Gavin
GrowSurf  Referrer Last Name
[GrowSurfReferrerLastName]
TEXT
The last name of the participant's referrer (if applicable)
Belson
GrowSurf  Referrer Email
[GrowSurfReferrerEmail]
TEXT
The email address of the participant's referrer (if applicable)
[email protected]
GrowSurf  Total Referral Count
[GrowSurfTotalReferralCount]
NUMBER
The participant's all-time referral count
0
GrowSurf Monthly Referral Count
[GrowSurfMonthlyReferralCount]
NUMBER
The participant's current month referral count
19
GrowSurf  Prev Monthly Referral Count
[GrowSurfPrevMonthlyReferralCount]
NUMBER
The participant's previous month referral count
200
GrowSurf  Next Milestone
[GrowSurfNextMilestone]
TEXT
The text for the next/upcoming milestone reward (only applies to milestone rewards. See an example here)
You are only 2 referrals away from winning a free t-shirt!
GrowSurf  Next Monthly Milestone
[GrowSurfNextMonthlyMilestone]
TEXT
The text for the next/upcoming monthly milestone reward (only applies to milestone rewards. See an example here)
You are only 2 referrals away from winning a free t-shirt!
GrowSurf  Total Invite Count
[GrowSurfTotalInviteCount]
NUMBER
The participant's all-time invite count
112
GrowSurf Total Impression Count
[GrowSurfTotalImpressionCount]
NUMBER
The participant's all-time impression count
150
*GrowSurf Referral Status can be the following: CREDIT_PENDING (This participant must still trigger a referral for their referrer to receive referral credit), CREDIT_AWARDED (This participant triggered a referral and their referrer received referral credit), CREDIT_EXPIRED (This participant did not trigger the referral credit within the referral credit expiration window so their referrer did not receive referral credit).
You can use these new subscriber fields in your Campaign Monitor email templates. Whether you launch a new marketing campaign or have an automated drip campaign going on, make sure to always include [GrowSurfShareURL] in your emails to provoke your subscribers to make referrals!​
​For more information about Campaign Monitor`s personalization tags click here.​
Troubleshooting Tips
If the new participant isn't being added to Campaign Monitor, or if they are being added but their unique referral link isn't being synced to Campaign Monitor:
Activity logs will denote if a participant was added to Campaign Monitor or if they failed to be added. (In the case of failure, GrowSurf will re-attempt to add them for 7 days).
If an existing participants information is not being synced within Campaign Monitor (e.g. referral counts, impression counts, etc) this is likely because Campaign Monitor is preventing it and returning an error back to GrowSurf "Subscriber was added too many times too quickly, try again later."
The good news is we will continue to retry the sync with a progress backoff until our requests to their API is successful. This means that your participants information in Campaign Monitor will eventually reflect their information within GrowSurf.
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Outline
Sync with your Campaign Monitor List
Examples
Subscriber Fields
Troubleshooting Tips