Campaign Monitor

Update/add Campaign Monitor subscribers with their unique share link and referrer information.

The Campaign Monitor integration is only available to users on a GrowSurf paid plan.

Sync with your Campaign Monitor List

Step 1: In Campaign Editor > 4. Options > Integrations, click the Connect to Campaign Monitor button.

IMPORTANT: Because the GrowSurf data sync to Campaign Monitor only occurs after you have connected with the integration, it is imperative to connect with the integration BEFORE importing participants. Click here to see remedy options if you have already imported participants into your campaign but would like to sync their GrowSurf data to Campaign Monitor.

Step 2: Log in to Campaign Monitor

Step 3: Once connected, choose a Campaign Monitor client and then select a Campaign Monitor list that you want to automatically sync to. GrowSurf will add/update your Campaign Monitor subscribers every time a new participant is added or referred to your referral campaign.

Examples

View our Campaign Monitor tutorials to see different kinds of examples that you can copy/paste into your email templates.

Subscriber Fields

GrowSurf will automatically create these new subscriber fields for your Campaign Monitor lists.

Campaign Monitor has a max limit on the number of custom fields that are allowed per subscriber/list. You can add up to 50 custom fields per list.

Please note that deleting a custom field will also delete any data already stored in that field for all of the subscribers on your list.

Field Name	Personalization Tag	Type	Description	Example
GrowSurf Share URL	[GrowSurfShareURL]	TEXT	The participant's unique referral link	https://growsurf.com?grsf=absc123
GrowSurf Participant ID	[GrowSurfParticipantID]	TEXT	The participant's unique GrowSurf ID	abc123
GrowSurf Referral Status	[GrowSurfReferralStatus]	TEXT	The referral status of the participant*	CREDIT_PENDING
GrowSurf Participant First Name	[GrowSurfParticipantFirstName]	TEXT	The participant's first name	Bob
GrowSurf Participant Last Name	[GrowSurfParticipantLastName]	TEXT	The participant's last name	Loblaw
GrowSurf Referrer First Name	[GrowSurfReferrerFirstName]	TEXT	The first name of the participant's referrer (if applicable)	Gavin
GrowSurf Referrer Last Name	[GrowSurfReferrerLastName]	TEXT	The last name of the participant's referrer (if applicable)	Belson
GrowSurf Referrer Email	[GrowSurfReferrerEmail]	TEXT	The email address of the participant's referrer (if applicable)	[e-mail]
GrowSurf Total Referral Count	[GrowSurfTotalReferralCount]	NUMBER	The participant's all-time referral count	0
GrowSurf Monthly Referral Count	[GrowSurfMonthlyReferralCount]	NUMBER	The participant's current month referral count	19
GrowSurf Prev Monthly Referral Count	[GrowSurfPrevMonthlyReferralCount]	NUMBER	The participant's previous month referral count	200
GrowSurf Next Milestone	[GrowSurfNextMilestone]	TEXT	The text for the next/upcoming milestone reward (only applies to milestone rewards. See an example here)	You are only 2 referrals away from winning a free t-shirt!
GrowSurf Next Monthly Milestone	[GrowSurfNextMonthlyMilestone]	TEXT	The text for the next/upcoming monthly milestone reward (only applies to milestone rewards. See an example here)	You are only 2 referrals away from winning a free t-shirt!
GrowSurf Total Invite Count	[GrowSurfTotalInviteCount]	NUMBER	The participant's all-time invite count	112
GrowSurf Total Impression Count	[GrowSurfTotalImpressionCount]	NUMBER	The participant's all-time impression count	150

*GrowSurf Referral Status can be the following: CREDIT_PENDING (This participant must still trigger a referral for their referrer to receive referral credit), CREDIT_AWARDED (This participant triggered a referral and their referrer received referral credit), CREDIT_EXPIRED (This participant did not trigger the referral credit within the referral credit expiration window so their referrer did not receive referral credit).

You can use these new subscriber fields in your Campaign Monitor email templates. Whether you launch a new marketing campaign or have an automated drip campaign going on, make sure to always include [GrowSurfShareURL] in your emails to provoke your subscribers to make referrals!​

For more information about Campaign Monitor`s personalization tags click here.

Troubleshooting Tips

• If the new participant isn't being added to Campaign Monitor, or if they are being added but their unique referral link isn't being synced to Campaign Monitor:

  • Activity logs will denote if a participant was added to Campaign Monitor or if they failed to be added. (In the case of failure, GrowSurf will re-attempt to add them for 7 days).

• If an existing participant's information is not being synced within Campaign Monitor (e.g. referral counts, impression counts, etc) this is likely because Campaign Monitor is preventing it and returning an error to GrowSurf "Subscriber was added too many times too quickly, try again later."

  • The good news is we will continue to retry the sync with a progress backoff until our requests to their API are successful. This means that your participants' information in Campaign Monitor will eventually reflect their information within GrowSurf.