EmailOctopus

Update EmailOctopus contacts with their unique share link and referrer information.

Note: The EmailOctopus integration is only available to users on a GrowSurf paid plan.

Sync with your EmailOctopus List

Step 1: In Campaign Editor > 4. Options > Integrations, open the EmailOctopus integration card and enter your EmailOctopus API key (click here to get your EmailOctopus private API key).

IMPORTANT: Because the GrowSurf data sync to EmailOctopus only occurs after you have connected with the integration, it is imperative to connect with the integration BEFORE importing participants. Click here to see remedy options if you have already imported participants into your campaign but would like to sync their GrowSurf data to EmailOctopus.

Step 2: Once connected, choose the EmailOctopus list that you want to automatically sync to. GrowSurf will add/update your EmailOctopus contacts every time a new participant is added or referred to your referral campaign.

Step 3: Save changes. You should now see a screen that looks like the one below:

Examples

View our EmailOctopus tutorials to see different kinds of examples that you can copy/paste into your email templates.

Custom Fields

GrowSurf will automatically create these custom fields for your EmailOctopus contacts.

*GrowSurf Referral Status can be the following: CREDIT_PENDING (This participant must still trigger a referral for their referrer to receive referral credit), CREDIT_AWARDED (This participant triggered a referral and their referrer received referral credit), CREDIT_EXPIRED (This participant did not trigger the referral credit within the referral credit expiration window so their referrer did not receive referral credit).

You can use these new tags in your EmailOctopus email templates. Whether you launch a new marketing campaign or have an automated drip campaign going on, make sure to always includeGrowSurfShareURL in your emails to provoke your contacts to make referrals!

Troubleshooting Tips

  • If the new participant isn't being added to EmailOctopus, or if they are being added but their unique referral link isn't being synced to EmailOctopus:

    • Activity logs will denote if a participant was added to EmailOctopus or if they failed to be added. (In the case of failure, GrowSurf will re-attempt to add them for 7 days).

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