# Bask Health

Follow the instructions below to set up a customer-to-customer referral program for your Bask Health Storefront.

## Set up your GrowSurf campaign <a href="#set-up-your-growsurf-campaign" id="set-up-your-growsurf-campaign"></a>

**Step 1:** Sign up for a free GrowSurf trial account [here](http://app.growsurf.com/signup) and create your first campaign.

**Step 2:** Once you get to the Installation section in the Campaign Editor, select "Sign Up + Qualifying Action" in the first screen (if you went through the quickstart onboarding process, this option is already selected for you so you can move on to the next step). Then click *Continue*.

<figure><img src="https://2794996218-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LeklWo0yn03AhWro2Ux%2Fuploads%2FGuUnvsme6RiBisHrGyfH%2FCampaign%20Editor%20-%20Installation%20(Campaign%20kbb9fq)%202025-09-16%20at%2012.04.01%20PM.png?alt=media&#x26;token=7b17463e-0a46-41c5-9af5-413fb40ca2ff" alt=""><figcaption></figcaption></figure>

**Step 3:** For the referral tracking method, select "Programmatically using the GrowSurf API". Then click *Continue*.

<figure><img src="https://2794996218-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LeklWo0yn03AhWro2Ux%2Fuploads%2FDbxJNfySYXtoHMZhYZ2J%2FCampaign%20Editor%20-%20Installation%20(Campaign%20kbb9fq)%202025-09-16%20at%2012.05.25%20PM.png?alt=media&#x26;token=292dad72-79b7-4cda-acc9-59daa0efe47b" alt=""><figcaption></figcaption></figure>

**Step 4**: For the Share URL, enter your Bask Health-hosted page that contains your questionnaire. This is a page that your new prospective patients would go through to qualify and sign up. Then click *Continue*.

{% hint style="warning" %}
**Tip:** Your questionnaire page may be something like `https://join.yoursite.com/start-online-visit` or `https://enroll.yoursite.com/start-online-visit/commercial`. Here is an example of what that page may look like:

<p align="center"><img src="https://2794996218-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LeklWo0yn03AhWro2Ux%2Fuploads%2F6TYCD8M3TK2RODgARVQ6%2FWeight%20Loss%20%20Amble%202025-09-17%20at%2010.53.51%20AM.png?alt=media&#x26;token=99297af2-caa3-44cb-9409-badc6ac70da6" alt="" data-size="original"></p>
{% endhint %}

<figure><img src="https://2794996218-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LeklWo0yn03AhWro2Ux%2Fuploads%2Fc44t1ZVF5910dwqEx7AK%2FCampaign%20Editor%20-%20Installation%20(Campaign%20kbb9fq)%202025-09-16%20at%2012.42.45%20PM.png?alt=media&#x26;token=89614b38-a537-4444-8e24-d7323d00ad56" alt=""><figcaption></figcaption></figure>

**Step 5:** In the final installation page, ignore all of the steps and scroll to the bottom of the page and click  *Finish and Publish Campaign*.

<figure><img src="https://2794996218-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LeklWo0yn03AhWro2Ux%2Fuploads%2F2lPxtwMySpbXilSn36Bg%2FCampaign%20Editor%20-%20Installation%20(Campaign%20kbb9fq)%202025-09-16%20at%2012.49.30%20PM.png?alt=media&#x26;token=57cb0f42-6029-49b5-9073-31de8da27ee5" alt=""><figcaption></figcaption></figure>

***

## Connect GrowSurf to Bask Health <a href="#connect-growsurf-to-bask-health" id="connect-growsurf-to-bask-health"></a>

**Step 1:** [Log in](https://app.growsurf.com/signin) to your GrowSurf account and navigate to the [Settings page](https://app.growsurf.com/settings#api_keys) and retrieve your GrowSurf API key in the *API Keys* section.

<figure><img src="https://2794996218-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LeklWo0yn03AhWro2Ux%2Fuploads%2FOfrriWK4HhjyBZNIPGFo%2FGrowSurf%20Settings%202025-09-16%20at%2011.55.51%20AM.png?alt=media&#x26;token=33e331dd-c1a4-4d4e-8bbd-86e2e81723a9" alt=""><figcaption></figcaption></figure>

**Step 2:** Retrieve your GrowSurf campaign ID by navigating to the [main dashboard](https://app.growsurf.com/dashboard) and copying the 6-digit campaign ID in your browser's URL bar. It looks something like `abc123`.

<figure><img src="https://2794996218-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LeklWo0yn03AhWro2Ux%2Fuploads%2F0Yk4Sr39EkjxjlwP6Vsb%2FGrowSurf%20Campaign%20t6jnjr%202025-09-16%20at%2011.57.05%20AM.png?alt=media&#x26;token=5aae8000-e564-4645-9561-17c18d9d0a49" alt=""><figcaption></figcaption></figure>

**Step 3:** [Log in](https://app.bask.health/login) to your Bask Health Storefront and click on *Settings.*

<figure><img src="https://2794996218-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LeklWo0yn03AhWro2Ux%2Fuploads%2Fx6ETlA5IZUHC8kbd5OkS%2FScreenshot%202025-09-16%20at%203.26.44%E2%80%AFPM.png%20(34141904)%202025-09-17%20at%209.50.58%20AM.png?alt=media&#x26;token=89dd8c6b-5989-4db8-b835-381289ec48a1" alt=""><figcaption></figcaption></figure>

**Step 4:** Navigate to *Integrations* and install GrowSurf.

<figure><img src="https://2794996218-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LeklWo0yn03AhWro2Ux%2Fuploads%2Fsf9mHPFZKDGpxgXGM9TX%2FScreenshot%202025-09-16%20at%203.27.26%E2%80%AFPM.png%20(34141904)%202025-09-17%20at%209.52.43%20AM.png?alt=media&#x26;token=238db36d-9fcd-428b-bac0-1bf881cc69ef" alt=""><figcaption></figcaption></figure>

**Step 5:** Enter your GrowSurf API key (from Step 1) and your GrowSurf Campaign ID (from Step 2). Then check the "Manual opt-in for referral program" checkbox and click *Connect*.

<figure><img src="https://2794996218-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LeklWo0yn03AhWro2Ux%2Fuploads%2FKIXCvJrXmhpjhv4Z3hTV%2FScreenshot%202025-09-16%20at%203.27.32%E2%80%AFPM.png%20(34141904)%202025-09-17%20at%209.54.17%20AM.png?alt=media&#x26;token=24f07330-ec47-48b8-9470-a325d2599274" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
**Once you are connected**:

Referrals will only be added to your campaign after all of these events occur: (1) the online questionnaire is completed, and (2) doctor approval is received. You can confirm successful referrals by viewing *Referrals* *> Referrals* in your GrowSurf admin portal.
{% endhint %}

***

## Set up reward automation

When a referral is triggered (e.g, your referral gets doctor approval in Bask Health), GrowSurf can issue the referrer and/or referred friend fixed credits in your Bask Health Storefront, which will show up on their next checkout.

Here's how to set that up:

**Step 1:** [Log in](https://app.bask.health/login) to your Bask Health Storefront and navigate to *Settings > Integrations > GrowSurf.*

**Step 2:** Copy the Webhook URL (it may look something like `https://api.bask.ninja/webhook/growsurf/events`)

<figure><img src="https://2794996218-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LeklWo0yn03AhWro2Ux%2Fuploads%2FpPpBnzH0Y4DbGRQjQikz%2FFwd%20Webhook%20has%20been%20disabled%20for%20GrowSurf%20campaign%20%20Growth%20Run%20(Apr%2017%2C%2020%202025-09-16%20at%201.07.16%20PM.png?alt=media&#x26;token=ffd8b369-2b0a-4393-92fc-ff8ad112cea7" alt="" width="305"><figcaption></figcaption></figure>

**Step 3:** Copy the Webhook Secret (it may look something like `2213100a-b7dc-42fc-764d-2861626e44d1`)

<figure><img src="https://2794996218-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LeklWo0yn03AhWro2Ux%2Fuploads%2FXG4qFwLQ3m30mheUchiN%2FFwd%20Webhook%20has%20been%20disabled%20for%20GrowSurf%20campaign%20%20Growth%20Run%20(Apr%2017%2C%2020%202025-09-16%20at%201.13.27%20PM.png?alt=media&#x26;token=fbcb2bbe-7dcb-48a0-a766-907c03e21d0a" alt="" width="304"><figcaption></figcaption></figure>

**Step 4:** [Log in](https://app.growsurf.com/signin) to your GrowSurf account and navigate to *Campaign Editor > 4. Options > Integrations > Webhooks:*

* Paste the Webhook URL (from step 2)
* Paste the Webhook Secret (from step 3)
* For the webhook events, make sure this event is selected: *New Participant Reward*

<figure><img src="https://2794996218-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LeklWo0yn03AhWro2Ux%2Fuploads%2FhS87aWiJKgK49VYlE11j%2FScreen%20Shot%202025-10-24%20at%204.02.28%20AM.jpg?alt=media&#x26;token=5f17ae89-615c-43d3-ac6c-19ae2faf0070" alt=""><figcaption></figcaption></figure>

**Step 5:** Navigate to the Rewards tab in the GrowSurf Campaign Editor, then click the *Continue* button.

<figure><img src="https://2794996218-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LeklWo0yn03AhWro2Ux%2Fuploads%2F7WigSFQLwvx2gBb2ijmY%2FCampaign%20Editor%20-%20Rewards%20(Campaign%20o2gfpa)%202025-09-17%20at%201.30.25%20AM.png?alt=media&#x26;token=a4a95372-71d9-44f1-a8c1-83c0f02d07c2" alt=""><figcaption></figcaption></figure>

**Step 6:** Next to your reward, click the three-dot dropdown menu and then click *Edit.*

<figure><img src="https://2794996218-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LeklWo0yn03AhWro2Ux%2Fuploads%2FqXzI0IbXmNdTAHbTrBtx%2FCampaign%20Editor%20-%20Rewards%20(Campaign%20o2gfpa)%202025-09-17%20at%201.31.22%20AM.png?alt=media&#x26;token=6d1ccb7b-0a37-4737-adce-cc36315a8aee" alt=""><figcaption></figcaption></figure>

**Step 7:** Click *Advanced reward settings,* then add a new metadata row.

* For the first field, enter `rewardAmount`
* For the second field, enter the credit amount that you want to provide to winners (e.g, `50`). Make sure this field is a number.

<figure><img src="https://2794996218-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LeklWo0yn03AhWro2Ux%2Fuploads%2FLpVUlSfsk9blSCqSdFWE%2FCampaign%20Editor%20-%20Rewards%20(Campaign%20o2gfpa)%202025-09-17%20at%201.32.21%20AM.png?alt=media&#x26;token=3786827d-65cc-4a17-8914-70ec3972a47e" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
Bask Health will then automatically apply Bask credits to the referrer and/or referrer(s) on their next checkout based on your `rewardAmount`.
{% endhint %}

{% hint style="info" %}
**Looking for alternative rewards?**

Instead of issuing credits within Bask Health, you can also send cash payouts (via PayPal), gift cards (via Tango Card), or any other custom rewards (via Zapier or Webhooks) to referrers and/or referred friends:

* View the [PayPal integration](https://docs.growsurf.com/integrations/paypal#payouts) to automate cash payouts.
* View the [Tango Card integration](https://docs.growsurf.com/integrations/tango-card#how-to-connect-to-tango-card) to automate gift cards.
* View the [Zapier integration](https://docs.growsurf.com/integrations/zapier) or [Webhooks integration](https://docs.growsurf.com/developer-tools/webhooks) to automate any other custom rewards.
  {% endhint %}

***

## Set up a referral portal

A referral portal allows your existing customers to grab their referral link, start sharing via social channels, and track the status of who they referred.

To see the different options, navigate to your [GrowSurf admin dashboard](https://app.growsurf.com/dashboard), and click on *Campaign Actions > View How to Share.* You will then be able to view the different ways you can set up a referral portal.

{% hint style="success" %}
We recommend using the GrowSurf-hosted referral portal, as it’s the easiest and fastest option. Simply share your referral portal URL (formatted as `https://grow.surf/YOUR_CAMPAIGN_ID`) with your customers. They can visit the link and start sharing their referral immediately.
{% endhint %}

***

## Test your referral program

Once you have everything set up, [follow this testing guide](https://support.growsurf.com/article/209-best-practices-for-testing-your-campaign) to ensure that your referral flow and reward automations work as you expected them to.
